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Supplier Expectations

InnovaCor™expects that its contracted and prospective suppliers will comply with the spirit of these principles and standards of business conduct, as well as all applicable laws and regulations, in all facets of their business relationship with InnovaCor™ and its members. In addition, suppliers are expected to:

  • Execute InnovaCor's™ supplier certification form acknowledging their receipt and understanding of these Standards and certain key Policies and Procedures.
  • Refrain from giving, offering, accepting or soliciting anything that can be construed as a bribe, kickback or other illegal or unethical payment with respect to business arrangements between InnovaCor™ and the supplier.
  • Comply with InnovaCor's™ Business Meals and Entertainment and Gift Policies and Procedures in their dealings with InnovaCor™ employees.
  • Honor the terms, conditions and spirit of all agreements with InnovaCor™ and its members.
  • Maintain the confidentiality of InnovaCor™ and its members’ confidential information, including but not limited to contract terms and supply chain data.
  • Honor the intellectual property rights of InnovaCor™ and its members, and refrain from infringing upon any of their respective trademark, service mark, copyright or other intellectual property rights.
  • Submit timely and accurate reports regarding transactions with InnovaCor™ and its members, including sales and administrative fee reports.

InnovaCor™ has established programs designed to ensure that members have access to new and innovative technology, as well as the ability to contract with diverse suppliers. Suppliers are expected to support these initiatives.

To ensure that contracted and prospective suppliers have the ability to voice concerns regarding InnovaCor's™ contracting process, InnovaCor™ has implemented a vendor grievance policy. In addition, the InnovaCor™ Compliance Office is available to address supplier questions and concerns.

InnovaCor™ expects that its contracted suppliers will conduct themselves with the highest business integrity and ethics in their dealings with InnovaCor™ and its members.